Assistance for people affected by disaster

Please see options for support and assistance for people affected by the bushfire disasters in NSW.

In an emergency

If you, or a family member are experiencing distress please contact one of the following numbers:

  • Lifeline on 13 11 14
  • Suicide Call Back Service 1300 659 467
  • Mental Health Line 1800 011 511

How do I contact the Mental Health Commission of NSW?

Please note: the Commission does not handle complaints or individual cases, if you need help in an emergency, please call the numbers above.

To receive updates from the Commission please fill in the enewsletter subscripton form.

Media enquiries

Joanna Durney
Manager, Stakeholder Engagement and Communications
Mobile:  0438 769 185

National Relay Service 

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service through one of the channels below and ask for 1300 884 563:

  • TTY users phone 133 677
  • Speak and Listen users phone 1300 555 727 
  • Internet relay users connect to the NRS
  • Video relay users choose the available NRS video relay contact on Skype 
  • SMS relay users phone 0423 677 767.

Language assistance

Interpreter symbol If you need an interpreter, please call the Translating and Interpreting Service (TIS National) on 13 14 50 and ask them to telephone the Commission on 1300 884 563. Our business hours are 9am - 5pm Monday to Friday.