The Commission is working remotely

The NSW Mental Health Commission will be working remotely from Monday 30 March 2020.

 We will continue to work with our colleagues and stakeholders to improve the mental health and wellbeing of the people of NSW and look forward to connecting with you via phone, videoconference and email.

Please contact staff directly on their email addresses or via or call us (02) 9859 5200.  

Thank you for your patience as we adjust to working remotely.

If you, a family member or friend is experiencing distress, please contact Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467.

Mental health and coronavirus

Please visit our web page with evidence-based resources and supports for people impacted by coronavirus.

For support online or over the phone, call the BEING Supported: Mental Health Peer Support Line on 1800 151 151.

Assistance for people affected by disaster

Please see options for support and assistance for people affected by the bushfire disasters in NSW.

In an emergency

If you, or a family member are experiencing distress please contact one of the following numbers:

  • Lifeline on 13 11 14
  • Suicide Call Back Service 1300 659 467
  • Mental Health Line 1800 011 511

How do I contact the NSW Mental Health Commission?

Please note: the Commission does not handle complaints or individual cases, if you need help in an emergency, please call the numbers above.

To receive updates from the Commission please fill in the enewsletter subscripton form.

Media enquiries

Michael Sheather
Media Advisor
Mobile: 0408 278 451

Julie Sheather
Media Advisor
Mobile: 0409 514 643

National Relay Service 

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service through one of the channels below and ask for 1300 884 563:

  • TTY users phone 133 677
  • Speak and Listen users phone 1300 555 727 
  • Internet relay users connect to the NRS
  • Video relay users choose the available NRS video relay contact on Skype 
  • SMS relay users phone 0423 677 767.

Language assistance

Interpreter symbol If you need an interpreter, please call the Translating and Interpreting Service (TIS National) on 13 14 50 and ask them to telephone the Commission on 1300 884 563. Our business hours are 9am - 5pm Monday to Friday.