Key themes: South Eastern NSW

Analysis for the South Eastern NSW region used written notes from the Bateman’s Bay consultation (attended by around 40 people) the following key themes were distilled:

  • Access to services: ensuring services were located were people were living
  • Services were visible
  • Support was there for an increase in the peer workforce
  • Collaboration was improved
  • Staff availability was increased, and training was enhanced

In addition, the following key themes emerged in response to the questions: what is working well, what are the challenges, and what are the priorities?

What is working well in South Eastern NSW?

What is working well?  Qualifiers/examples 


Working well for youth

holistic program 

Caring for all health needs 

Lived experience input 

Peer workforce  
Willingness to engage 

Kids and parents more open to accept help

Changing roles in schools

People more open to discuss mental health problems 

More willing to get help

Increase and improvement in co-design Move from tokenistic to hands-on 

Increased use of technology and 

alternative therapies


Tele psychiatry

Tect support and apps

Skype and telehealth services 

Local responses 

Step up step down localised supports 

Better local responses

Localised referral services 


What are the challenges in South Eastern NSW?

What are the challenges? Qualifiers/examples
Visibility and access to services  

Lack of resources

Remote and rural doctors

Low staffing levels

Social determinants of health Housing; Transport

Bulk billing and cost of specialists

Increased cost of private psychologist

No funding for prevention and well-being


What are the priorities in South Eastern NSW?

What are the priorities?



Increase visibility of services

Make services available where people are


Better collaboration

Increase for child and family services


Flexible responses to incidents

Flexible workforce models

Holistic care


Work with carers

Increase services


GP bulk billed service

Funding for preventative health

Make progarms sustainable

Download a PDF of the key themes in South Eastern NSW

The Mental Health Commission of New South Wales acknowledges the contribution of The Australian Institute of Health and Welfare (AIHW), who were engaged to conduct a qualitative data analysis for the mid-term review of Living Well.