Key themes: South Eastern NSW

Analysis for the South Eastern NSW region used written notes from the Bateman’s Bay consultation (attended by around 40 people) as photos of the butcher’s paper were unavailable. From the materials available the following key themes were distilled:

  • Access to services: ensuring services were located were people were living
  • Services were visible
  • Support was there for an increase in the peer workforce
  • Collaboration was improved
  • Staff availability was increased, and training was enhanced

In addition, the following key themes emerged in response to the questions: what is working well, what are the challenges, and what are the priorities?

What is working well in South Eastern NSW?

What is working well?  Qualifiers/examples 

Working well for youth, holistic program- 

Caring for all health needs 

Lived experience input 

Peer workforce  
Willingness to engage 

Kids and paents more open to accept help;

Changing roles in schools; People more 

open to discruss mental health problems 

and are more willing to get help

Increase and improvement in co-design Move from tokenistic to hands-on 

Increased use of technology and 

alternative therapies


Tele psychiatry; Tect support and apps;

Skype and telehealth services 

Local responses 

Step up step down localised supports; 

Better local responses; Localised referral 



What are the challenges in South Eastern NSW?

What are the challenges? Qualifiers/examples
Visibility and access to services  

Lack of resources; Remote and rural doctors;

Low staffing levels

Social determinants of health Housing; Transport

Bulk billing and cost of specialists;

Increased cost of private psychologist;

No funding for prevention and well-being


What are the priorities in South Eastern NSW?

What are the priorities?



Increase visibility of services;

Make services available where people are


Better collaboration;

Increase for child and family services


Flexible responses to incidents;

Flexible workforce models

Holistic care Promotion; Work with carers; Increase services


Download a PDF of the key themes here.

The Mental Health Commission of NSW acknowledges the contribution of The Australian Institute of Health and Welfare (AIHW), who were engaged to conduct a qualitative data analysis for the mid-term review of Living Well.