Key themes in Murrumbidgee

Analysis for the Murrumbidgee region utilised written notes from one consultation in Wagga Wagga (attended by around 50 people) with photos of the butcher’s paper also available. From the materials available the following key themes were distilled:

  • Awareness and communication, in terms of increased knowledge of mental illness and improved communication amongst clinicians
  • Workforce and training, relying on visiting specialists, a lack of capacity in rural areas and training for trauma informed care
  • Access to services, increased accessibility and more services available, easier navigation, face-to-face services and community hubs
  • funding, incorporating appropriate funding models
  • Education, prevention in schools

In addition, the following key themes emerged in response to the questions: what is working well, what are the challenges, and what are the priorities?


What is working well in Murrumbidgee?

What is working well? Qualifiers/examples
Awareness Increase of knowledge of mental illness
Recovery focused services

Well-ways and community activities;

Sunflower House

Accessibility and availability Increase in accessibility and more services

Collaboration among services (hubs);

Community hubs providing social connections;

Sharing information (with consent) so people do

not to tell their story over and over again

Trauma informed care Increasing awareness


What are the challenges in Murrumbidgee?

What are the challenges? Qualifiers/examples

Communication among clinicians

is essential between services


Navigation and wrong doors; Waiting lists;

Eligibility; After hours services; Face to face

services after hours; Waiting to see medical experts -

emergency in ED long waiting times; Mental health

beds availability

NDIS Navigating the NDIS
Workforce and resourcing

Visiting psychiatrists often used; Lack of capacity

in rural areas and travelling for other services;

No rehab in area

Funding Funding models


What are the priorities in Murrumbidgee?

What are the priorities?  Qualifiers/examples

Funding in the right place and for programs

that are working


Not travelling around to places; Branching out to

rural communities; Navigation of services is

difficult; Community hubs


More training for Trauma Informed Care;

More training for NDIS providers

Services for young people Prevention in schools and early intervention
People-centred approach

Consumer driven approach; Community engagement;

Education and awareness; Empathy

Download the PDF of the Key Themes in Murrumbidgee

The Mental Health Commission of New South Wales acknowledges the contribution of The Australian Institute of Health and Welfare (AIHW), who were engaged to conduct a qualitative data analysis for the mid-term review of Living Well.