The services used by people who experience mental illness – not just health care but many others including education, housing and family services – generally have not been designed with the needs of mental health consumers clearly in mind. People who live with mental illness, and their families and carers, know the systems of mental health support best, and can give the best guidance about what matters most and how to make it better.

This is a 2015-18 priority because

  • We have a unique opportunity through Living Well to make positive change across the full range of Government services.
  • When people who live with mental illness are at the heart of the change process from the very beginning, and remain involved at all stages and at all levels, we can be much more confident that our reform directions will be the right ones.