4 December 2018

On Tuesday 4 December 2018, the NSW Mental Health Commissioner, Catherine Lourey, welcomed the launch of a new Lived Experience Framework by the Minister for Mental Health, the Hon Tanya Davies MP.

The Lived Experience Framework (Framework) was co-developed by the Mental Health Commission of New South Wales and people with lived experience of mental health issues and caring, families and kinship groups, as well as stakeholders from the mental health and social service systems.

The Framework will act as a guide on how people with lived experience of mental health issues and caring, families and kinship groups can work with service providers as equal partners.

The Framework encourages service providers to embrace the rich knowledge that lived experience can bring to service design, delivery, monitoring, reporting, research, evaluation and improvement activities.

“By working together and sharing insights and leadership, we will create a system that promotes recovery and leads to better outcomes for people in NSW experiencing mental health issues and those who offer them hope and support,” says Ms Lourey.

The Framework has been developed as part of a response to Living Well, the NSW strategic plan for mental health reform which highlights the need for an increase in participation by people with lived experience of mental health issues and caring, to increase the peer workforce and to create positive experiences of service delivery.

Minister Davies said the Lived Experience Framework is an important step towards building a mental health system that incorporates the voices of people with lived experience as well as their families and carers into its service design and delivery. 

“The Framework complements the NSW Government’s State-wide mental health reform that places people, not process, at the heart of the system,” Mrs Davies said.

“This is an important step towards ensuring those with a lived experience of mental health issues are represented to provide invaluable insight into the design of mental health programs and services.”

The Commission advises that it is critical that this Framework is embraced by the whole sector to achieve its vision of person-centred and recovery-orientated services and supports in NSW.

“The Commission appreciates the wisdom and commitment of everyone involved in the development of this Framework. It is a reflection that the sector is ready to embrace the collaboration and change necessary to create an environment of inclusion and engagement for everyone in NSW,” says Ms Lourey.

The Lived Experience Framework can be downloaded here: https://nswmentalhealthcommission.com.au/resources/lived-experience-framework

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Last updated: 10 November 2020