30 July 2018

More than 1600 people have told us what effective community-based support looks like – and a focus on recovery, holistic care and positive outcomes is what people said is most important. 

The findings come from NSW Mental Health Commission’s recent survey that invited everyone to ‘have your say’ on what effective community-based support looks like for you. 

People told us when community-based mental health services are working well, the main difference it makes to people’s lives is they can get help when and where they need it, there is a focus on prevention and early intervention, and people feel more connected to their family and community.  

Of those who took part in the survey, most identified as having lived experience of mental health issues, as a mental health professional or as a carer. About half of respondents were from regional or rural areas.   

The Commission will use the survey findings to help develop a set of evidence-based principles that people can use when planning, developing and monitoring community-based supports for people with mental health issues and their families and carers. Community-based supports includes mental health services but also services that help people with their housing, work, education and social connections. 

The Commission would like to thank everyone who took part in the survey for sharing your insights with us. Our analysis of the results is ongoing and over the next few months we will bring you more detailed findings. 

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Last updated: 30 July 2018