30 November 2018

The Lived Experience Framework was launched on Tuesday 4 December, 2018 by the Minister for Mental Health, the Hon Tanya Davies MP.

The Lived Experience Framework (Framework) was co-designed by the Mental Health Commission of NSW and people with lived experience of mental health issues and caring, families and kinship groups, as well as stakeholders from the mental health and social service systems.

The Framework is part of the response to the call for embedding lived experience across the sector and in system processes.  It encourages service providers to embrace the rich knowledge that lived experience can bring to service design, delivery, monitoring, evaluation and improvement activities.

The Framework comprises a language guide, vision, guiding principles, actions and implementation approach to embed lived experience across mental health and social services systems.

This Framework:

  • Provides strategic direction and vision for embedding lived experience of mental health issues and caring, families and kinship groups
  • Provides guidelines for actions for individuals, services, agencies and organisations
  • Clearly articulates the culture shift that is required
  • Communicates the values and priciples that will enable systems to change
  • Encourages and supports continual and collaborative engagement.

The Commission calls all mental health and social services across the sector to be proactive and show commitment to embedding this Framework. 

Download the Lived Experience Framework below.



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Last updated: 17 December 2019